Once you submit your enquiry, one of our safari specialists will contact you within 24 hours. From there, we typically present your custom itinerary within 3-5 business days, depending on complexity. The entire process from first contact to final booking usually takes 2-4 weeks.

A bespoke African safari varies widely based on destinations, accommodations, and activities. While there's no strict minimum, most tailor-made safari experiences start from around $300-400 per person per day. We work with all budgets and can recommend options that maximize value without compromising on experience.

Absolutely! African lodges and camps are experienced in catering to vegetarian, vegan, gluten-free, kosher, halal, and other dietary needs. Simply let us know your requirements when planning, and we'll ensure all your meals are taken care of.

Yes, we offer flexible payment options. Typically, a deposit of 10-30% is required to secure your booking, with the balance due 30-60 days before departure. We can discuss payment schedules that work for your situation.

We understand plans can change. Date modifications are possible subject to availability and lodge policies. Changes made well in advance (60+ days) typically incur minimal or no fees. We'll always work with you to find the best solution.

Yes! Private safaris are one of our most popular offerings. We arrange private guided trips across the continent — from private Tanzania safari tours through the Serengeti to a Kenya private safari in the Masai Mara, South Africa private tours through Kruger, and private Cape Town tours along the coast. Every private safari is fully customisable to your group size, interests, and budget.

Travel insurance is not included but is strongly recommended for all safari trips. We can advise on suitable policies that cover medical emergencies, trip cancellation, and safari-specific activities like gorilla trekking.