Once you submit your enquiry, one of our safari specialists will contact you within 24 hours. From there, we typically present your custom itinerary within 3-5 business days, depending on complexity. The entire process from first contact to final booking usually takes 2-4 weeks.

Custom safaris vary widely based on destinations, accommodations, and activities. While there's no strict minimum, most bespoke experiences start from around $300-400 per person per day. We work with all budgets and can recommend options that maximize value without compromising on experience.

Absolutely! African lodges and camps are experienced in catering to vegetarian, vegan, gluten-free, kosher, halal, and other dietary needs. Simply let us know your requirements when planning, and we'll ensure all your meals are taken care of.

Yes, we offer flexible payment options. Typically, a deposit of 20-30% is required to secure your booking, with the balance due 60-90 days before departure. We can discuss payment schedules that work for your situation.

We understand plans can change. Date modifications are possible subject to availability and lodge policies. Changes made well in advance (60+ days) typically incur minimal or no fees. We'll always work with you to find the best solution.

Travel insurance is not included but is strongly recommended for all safari trips. We can advise on suitable policies that cover medical emergencies, trip cancellation, and safari-specific activities like gorilla trekking.